Fusion21 appoints 72 suppliers to £350m responsive repairs and void property framework

Fusion21 has appointed 72 suppliers, 78% of them SMEs, to its £350m Responsive Repairs and Void Property Framework for 2026-2030 after an open tender that attracted more than 170 bids.

The social enterprise, which specialises in public sector procurement through frameworks, said the agreement gives social housing landlords a compliant route to market for responsive repairs, void property improvement and property maintenance. It is aimed at housing associations, local authorities and the wider public service.

Appointed firms range from SMEs to Tier 1 organisations and include Mears Limited, Wates Property Services Limited, EQUANS Regeneration Limited, Ian Williams Limited, Axis Europe Limited, Mulalley & Co. Limited, Sureserve Energy Services Uk Limited and Bidvest Noonan (UK) Limited. The full list of 72 suppliers appears below.

Peter Francis, Group Executive Director (Operations) at Fusion21, said: "We received over 170 bids across the five lots, demonstrating the continued strength of both the framework and Fusion21's reputation as a trusted procurement partner and reputable framework provider for the public sector."

The lots

The framework is divided into five lots: responsive repairs and maintenance; void property improvement; void property security, clearance and pest control; disrepair works; and contact centre services. Fusion21 said the framework includes 24/7 call handling.

The main structural change from earlier iterations is a national lot covering England as a whole for Lots 1, 2 and 4, which sits alongside the existing sub-regional lots. Fusion21 said this is intended to create more capacity at regional level and open opportunities for SMEs, while keeping national suppliers that can deliver complex work across a wider geography.

Fusion21 said it shaped the framework through a strategic consultation with members and suppliers, and that the tender was awarded using a Most Advantageous Tender approach. Members can call off work through either direct selection or competitive selection, with multiple pricing options and delivery models that Fusion21 said can be tailored to local, regional or national requirements.

Background

This is the third iteration of the framework and has been procured under the Procurement Act 2023. Fusion21 opened bidding on 12 May 2026, inviting suppliers with regional or national reach operating across the UK.

According to Fusion21, previous iterations have delivered 129 contracts with a combined value of more than £490m. The organisation says the housing sector spends more than £3.2bn a year on repairs and maintenance.

At the tender launch, Francis said: "Demand for responsive repairs and void property services has remained consistently strong, and this third iteration reflects the ongoing needs and priorities of the sector."

Fusion21 describes itself as a not-for-profit organisation and says its procurement approach has supported more than 16,600 employment outcomes and saved members £424m. Fusion 21 Limited is a private company limited by guarantee, incorporated on 31 March 2004 and registered at Kings Business Park, Knowsley, according to Companies House.

What happens next

The framework launches in October 2026 and runs to 2030.